Process Redesign

Identifying automation opportunities that improve operations

Successful business process analysis and redesign lies in open dialogue and collaboration with the client.


To achieve a competitive advantage and maintain profitability in a challenging and uncertain marketplace, legal operations leaders are today, more than ever before, needing to re-evaluate their processes in order to increase the efficiency and effectiveness across their function.

Business process redesign (BPR) or business process re-engineering is the rethinking and redesigning of an operations key business or systems process with the objective of reducing costs and improving productivity by changing and updating existing processes. When executed well, BPR can result in a more efficient and effective legal operation, with an improved bottom line and balance sheet.

What we do.

Jalubro’s consultants work with clients to define current business processes, then rethink and redesign them to improve overall operational efficiency and productivity. By understanding your legal operation’s specific needs and overall objectives, we help clients leverage best in class technology to automate even the most complex of business processes.

We look at every part of our client’s legal operation and work with them to make it better.

We do this by;
– Defining and documenting current business processes, and then rethinking and redesigning them.
– Identifying pain points and opportunities to improve day-to-day operations and overall processes.
– Designing quantifiable and controllable processes to produce consistent, high-quality results.
– Streamlining operations by identifying and eliminating inefficiencies in your business processes.
– Identifying staff skills that can be improved to streamline business processes.
– Streamlining business processes by implementing new technology solutions and integrating existing applications.
– Implementing automated workflows that utilise technology to drive users through business processes and reduce cycle time.


Jalubro’s expert consultants collaborate with clients to identify opportunities for business process improvement. We engage key stakeholders through a series of discussions to gain a full view of the legal operation’s pain points, goals, and objectives. Once we thoroughly understand the “current state” process, we deliver actionable recommendations for your “future state” business process redesign.

Some of the key activities we perform during business process redesign include:

– Conducting an in-depth analysis of current workflows and business processes
– Creating detailed process flows / maps using Unified Modelling Language
– Aligning technology with the legal operations overall roadmap.

Ready to talk?

If you are interested in learning more about how we can help you, we would love to hear from you.