IT Operational Excellence

Achieve step change improvement in core operational processes

We work with legal teams to establish robust processes, implement cost-effective technologies and innovative thought leadership to deliver continuous improvement.


With technology playing such a crucial role in the development of an efficient, high-performing legal team, new burdens have been placed on legal operations leaders to manage IT environments, compliance, support and innovation all whilst lowering costs.

IT operations excellence means that systems and legal operations teams always deliver on performance. It is critical to maintaining and advancing a legal operations competitive edge and should result in world-class quality, productivity and service levels.

What we do.

We help legal operations teams develop successful ways of working and enable them to run their IT more efficiently in order to deliver the best service possible.  We do this by designing and implementing effective operating models, ensuring efficient project delivery, and promoting a focus on continuous improvement.

Operating model design
Jalubro help create a strong framework to support successful service delivery. We work with legal operations teams, IT functions and other stakeholders to understand what challenges and opportunities they currently face, helping them adapt their structure, governance, processes, tools and policies to deliver greater business value.

Delivery methods
We ensure legal teams get the most from their technology investment by ensuring that they are implemented and run efficiently. From reviewing and improving current working practices, through to the planning and implementation of new methodologies, we can support legal teams with  the deployment of ITIL-based processes, by introducing Agile practices, or using traditional project management processes.

Continuous improvement
Jalubro uses Lean and Agile principles to help legal teams improve their ways of working by putting continuous improvement at the heart of their legal operation.

Digital Transformation

Accelerate your journey to a digital legal operation.

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Legal Operations

Helping to do more with less.

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Legal Technology & AI

Tomorrow’s legal operation, today.

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Legal Process Automation

Maximise cost savings and free up valuable lawyer time.

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Spend Management

Getting the most value from your legal spend

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Ready to talk?

If you are interested in learning more about how we can help you, we would love to hear from you.